A real engineer, not a call centre
Seven years on Fife boilers
We have been servicing and repairing heating across Fife since 2019. You get a real engineer on the phone, on your doorstep, and doing the work, the same person every time, not a faceless call centre.
We check the whole system, not just the boiler
Plenty of so-called services are a quick safety check and nothing more. We test radiator valves, expansion vessels and condensate traps too, so your entire central heating system is safe, efficient and ready for winter.
Worcester Bosch Accredited
There is a difference between fitting Worcester products and being a Worcester Bosch Accredited Installer. We are trained, audited and approved by Bosch, which means we can register and protect manufacturer guarantees of up to 12 years.
New Heat Pump Installation
Cut your heating bills with an air source heat pump. Up to £7,500 available through Home Energy Scotland. Expert local engineers serving Fife.
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Heat Pump Home Care
Annual heat pump servicing and peace of mind from just £16.99 a month. Keep your warranty valid and your system running at peak efficiency.
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Built on doing it right
Seven years on Fife homes
We've been fitting heating across Fife since 2019. You get a real engineer on the phone, on site, and on the job, not a faceless call centre. The same person who surveys your home is the one who designs the system.
Heat-loss survey done right, or not at all
Most heat pump complaints come from systems that were never properly designed for the home. We measure every room, every radiator, every flow rate. That's how you get the savings the brochure promises, instead of a cold lounge in January.
Worcester Bosch Accredited and F-Gas qualified
There's a difference between fitting a Worcester product and being a Worcester Bosch Accredited Installer. We're trained, audited, and approved by Bosch, and fully F-Gas certified for refrigerant work. That means longer manufacturer guarantees and a system engineered to the standard it was designed for.
Up to £7,500 toward your new heat pump, plus an interest-free loan
Own your home in Scotland? You can apply for up to £7,500 from Home Energy Scotland toward an air source heat pump. Rural and island postcodes get a £1,500 uplift, taking it to £9,000 in total. You can also borrow up to £7,500 more, interest-free, to cover the rest of the install.
We'll talk you through what the grant covers, design a system that meets HES specifications, and walk you through the process step by step. This is the Scottish scheme, separate from the Boiler Upgrade Scheme that runs in England and Wales. Hybrid heat pumps stopped being eligible for HES funding on 4 March 2025, so we only design full air source systems.
Figures correct as of May 2026. Eligibility and final grant amounts are subject to Home Energy Scotland approval and your property meeting their criteria.
Worcester Bosch. And only Worcester Bosch.
We're Worcester Bosch Accredited Installers. That means we know one heat pump range inside out, rather than spreading thin across five brands. It also means longer manufacturer guarantees, direct Bosch technical support, and a brand backed by a Royal Warrant.
Compress 5800i AW
- Worcester Bosch's quietest heat pump, Quiet Mark certified
- Sleek, compact outdoor unit
- Remote monitoring via the Bosch HomeCom Easy app
- Available in 4kW, 6kW, 8kW and 12kW outputs
Compress 2000 AWF
- All-in-one monobloc design, no refrigerant work outside the factory
- Outdoor unit doesn't usually need planning permission
- Simple, straightforward room control
- Available in 4kW, 6kW and 9kW outputs
Compress 7001i AW
- Quiet Mark certified
- Higher outputs, built for bigger or older properties
- Top-spec Bosch design and engineering
- Available in larger output range
Final pricing follows a heat-loss survey, where we’ll work out the right model and output for your home. We don’t quote on assumptions.
From first call to first warm winter
Four steps from inquiry to install. No surprises, no estimates that grow legs.
We talk
A quick call about your home, your current heating, and what you're hoping to achieve. If a heat pump isn't the right fit for your property, we'll tell you straight.
We survey
A detailed in-person heat-loss survey. We measure every room, every radiator, and check what your existing pipework can carry. Nothing gets designed without a proper survey first.
We design and quote
A fixed-price, fully-itemised quote. You see exactly what you're paying for: heat pump, cylinder, radiator upgrades, controls, labour, commissioning. No surprises.
We install and commission
Install typically takes 2 to 5 days. We fit, commission, and register your Worcester Bosch guarantee, then walk you through how the system works in your home.
Keep your heat pump running at its best
Heat pumps need an annual service to stay efficient and within F-Gas regulations. Our engineers are F-Gas qualified and Worcester Bosch trained. Pick the option that suits you.
Heat Pump Home Care
Annual heat pump servicing on a simple monthly plan. We book it, we remember it, you don’t have to.
- Annual heat pump service included
- F-Gas check and performance verification
- Spreads the cost across 12 months
- Booked in automatically each year
- Cancel any time
One-off Service
A single annual heat pump service. Book it when you need it, pay once.
- Full performance check
- F-Gas regulation check
- Filter check and clean
- PDF service certificate
Heat pump engineers across Fife
Based in Dunfermline and covering homes throughout Fife. We also serve parts of Edinburgh and West Lothian. If your town isn’t on the list, get in touch — we may still cover it.
Heat pump questions, answered
The questions we get asked most often, with honest answers. If yours isn’t here, just ask.
Will I qualify for the Home Energy Scotland grant?
The Home Energy Scotland grant offers up to £7,500 toward an air source heat pump (up to £9,000 in rural areas), plus an interest-free loan on top. Most off-gas-grid homes and many on-grid homes qualify.
The exact amount depends on your property and circumstances. When you get in touch we’ll talk through eligibility, the application route, and what designing the right system for your home would involve.
Will a heat pump work in my home?
Most homes in Fife can run on a properly designed heat pump system. The key is the survey — we measure your home’s heat loss, assess your radiators and pipework, and design a system that delivers your full heating demand.
Older or less well insulated homes may need a few upgrades to get the best from a heat pump. We’ll flag anything like that honestly so there are no surprises later.
Will a heat pump work in Scottish winters?
Yes. Modern air source heat pumps operate in temperatures down to -25°C and are designed for cold climates. They run more efficiently in mild weather but still deliver full heating capacity on the coldest days.
Properly sized and designed, they keep your home as warm as a gas boiler does — quietly, in the background, for less.
Will I need to upgrade my radiators?
Sometimes, but rarely all of them. Heat pumps run at lower flow temperatures than gas boilers, so some radiators may need to be larger to deliver the same heat output into a room.
Our heat loss survey identifies exactly which (if any) radiators need changing. Most homes need a few swaps, not a full replacement — and we’ll always quote that clearly upfront.
Are heat pumps noisy?
Modern Worcester Bosch heat pumps run at around 40-50 decibels at the outdoor unit — about the same as a quiet conversation. Indoors you typically can’t hear them at all.
Where the unit goes matters too. We’ll position it somewhere it doesn’t impact you or your neighbours, and within the permitted development noise limits.
How long does installation take?
Most installations take 2-4 days on site. The survey and design happen first, the install comes next, then we commission the system and walk you through how everything works.
You’ll get a clear day-by-day schedule before we start, so you know exactly what to expect each day we’re with you.